Returns Policy

Returns

If you’re looking to return your order for whatever reason, we’re here to help!

We accept returns for orders within 14 days of receiving your order.
You can return your product for store credit or a refund to the original payment method used. If you return a product that is unused and qualifies for return, a R200 shipping and handling fee will be deducted from the refund amount or charged accordingly. This fee covers collection, return shipping and handling costs.

Please note the following requirements for our return policy:

Below are some examples of common exceptions:

  • Discounted items are final and cannot be returned.
  • Returned items must have tags still on and be returned in 
original packaging.
  • Returned items must have no visible signs of wear or use.

Return Process

Please ensure item being returned is suitable packaged to avoid damage in transit. Please included order number for ease of reference. Return product in store or, if you are using a courier service, please return to the following return address:

Shop 27, Moreleta Square Shopping Centre,
Moreleta Park
Pretoria
South Africa, 926 Rubenstein Drive)

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082 319 4559

Operating hours:

Monday-Friday
09:00-16:00
Saturday & Public Holidays
09:00-13:00

Contact Info

Shop 27, Moreleta Square Shopping Centre, Moreleta Park
Pretoria, South Africa, 926 Rubenstein Drive)

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